Privacy & Security

At You Are Your Healer and its Product Shop (YolSwan.com) we take your privacy and security seriously and are committed to protecting your personal information. If you have any questions or concerns about our Privacy and Security policies, please do not hesitate to contact us. What Customer Information Do We Collect? While maintaining our commitment to your privacy, we may collect personally and non-personally identifiable information about you: Personally identifiable information includes your name, address, phone number, e-mail and credit card information. We collect this information so that we can properly fulfill your orders. You are required to choose a password to create an account, place an order and access your information. It is your responsibility to protect the security of your login information. Non-personally identifiable information includes your IP address and how you maneuvered through our web site. We may collect this information so that we can identify general shopping and navigation patterns to better understand how to improve your experience with us. Information Regarding Children This Shop does not target its products toward, and does not knowingly collect any personal information from users under 18 years of age. Why Do You need to Register to Check Out? Registering one time allows us to fulfill your order and you to expedite your future shopping experiences. During the registration process, you provide the personally identifiable information mentioned above (name, address, e-mail address, and phone number). The next time you return to the Shop, you can simply enter your e-mail and password and the rest of the information will be pulled from our database, including items previously added to your shopping cart, to expedite your check out. Your account also includes an Address Book for you to use if you want to send gifts or use a different shipping address. How Is Your Personal Information Used? Your e-mail address may be used to send e-mail regarding an order or special offers, product updates and other information related to our site, only if you have chosen to receive those during your registration. However, if at any time you wish to stop receiving these updates, you may opt-out. Also, should you receive any promotions, discounts, etc., via postal mail and would like to be removed from that list, simply contact us via e-mail or phone. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site. We will never rent, sell, share or in any way make any aspect of your information accessible to any third parties or vendors. How Can You Control Your Information Online? You have full control over your personal information. We have installed a feature called "My Account" where you can access and update your information. If your personally identifiable information changes, or if you would like to cancel your account, you may do so by contacting us via email or phone. How Do We Ensure the Security of Your Credit Card Information? When you confirm your order, your information is passed down to Paypal, which assures that all your credit card information is securely encrypted. We do not store your credit card number anywhere in our server. It is processed by Paypal, so we do not have access to that information at all. We use Paypal for processing your credit card information, which is a PCI (Payment Card Industry) compliant company, but we cannot guarantee its absolute security. Nobody on the internet really can. How and Why Do We Use Cookies? "Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that we use do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. However, you have the option of disabling and clearing "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off depends on the browser you use and thus cannot be addressed here. Please realize that if you choose to disable the "cookies" you will not be able to add items to your cart or complete an order online. Our E-mail List We will never rent, sell, or trade your e-mail information with anyone. Outside Parties We use outside shipping companies to ship orders (USPS, etc.). These companies may receive personally identifiable information to help us process your order. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Your personal data (excluding credit card information) may be stored on file with us for as long as your account is active. If you have questions or concerns regarding this statement, please feel free to contact us. Any changes to our privacy policy will be posted on this page of our web site. We reserve the right to modify this Privacy and Security statement at any time, so please review it frequently. If we make important changes to this policy, they will be posted on this page.